Working with volunteer groups, and with volunteers in general, involves compulsory work in three areas.

1. It is necessary to invest in the organization of volunteer work. The work of a volunteer must be organized. There is a common misconception that it is enough to say something in general, to approve, to encourage, and everything will work out. No. Leaders of volunteer groups or movements must take and be responsible for organizing volunteerism: (a) allocating resources (remember, a volunteer is someone who helps with their own deeds, not with money), (b) making connections with institutions or wards to whom volunteer help is provided, as well as getting guarantees that volunteers will not be offended and they will not be required to do unrelated work. Remember: A volunteer can only do effectively, responsibly, and regularly what his or her heart desires.

Leaders of volunteer groups and coordinators of volunteer work in the institutions should be paid. This is responsible and regular work that requires not only interaction with the administration of the institutions, but also with the volunteer group, where most of the problems arise, whether they be worries about patients or conflicts within the group.

2. Professional help and support for volunteers should be arranged. This involves the following. (a) Training in specific service skills (basic pedagogical or nursing skills, games, crafts, management, etc.). (b) Psychological help and support both individual and group. The latter is very important. At the initial stage, work is needed on team-building, getting to know each other, assigning roles, identifying a leader, selecting and recognizing a coordinator. Subsequently, it becomes important to work on resolving conflicts or overcoming difficult situations that have arisen, for example, with the death of a mentee. Volunteer turnover is a very difficult topic. It is very important to develop acquaintance with the experience of other organizations and movements as it widens the outlook, gives new acquaintances and connections and is a basis for joint projects.
3. we should not forget about organization of leisure time, joint events and actions. Volunteers are often disconnected outside of their work. This is generally understandable; they have given their free time to their ministry. Nevertheless, it is essential to create a social environment for volunteers. It is important not only to support their initiatives in this area (picnic trips, excursions, organizing a creative evening), but also to offer them already prepared meetings where they should just come and talk. Collaborative causes and actions are very useful, where several times a year willing volunteers can work outside the field of their main activity. Charity fairs are an example of this.